Legal
Privacy Policy
Last updated: January 1, 2025Information We Collect
We collect information you provide directly, such as your name and email address when you contact us, sign up, or subscribe. We also collect usage data (pages visited, features used, device and browser info) and cookies that help us understand how our services are used.
How We Use Your Information
We use your information to deliver and improve our services, personalize your experience, respond to inquiries, send transactional and marketing communications (you can opt out anytime), and ensure platform security and reliability.
Data Sharing
We do not sell your personal data. We share information only with vetted third-party processors that help us operate the service (hosting, analytics, payment processing, customer support tooling). All processors are contractually bound to protect your data.
Data Security
We protect your data with AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and continuous monitoring. Our infrastructure is hosted on SOC 2 compliant providers with regular security audits.
Data Retention
We retain personal data for as long as your account is active or as needed to provide services. You may request deletion at any time by emailing info@smkinternational.com. We will process deletion requests within 30 days.
International Transfers
Santech Digital LTD operates from the United States. If you are located outside the US, your data may be transferred to and processed in the United States in accordance with this policy and applicable law.
Your Rights
You have the right to access the data we hold about you, request deletion, export your data in a portable format, and opt out of marketing communications. To exercise any of these rights, email info@smkinternational.com.
Contact for Privacy
Questions, requests, or complaints regarding privacy? Email us at info@smkinternational.com and we will respond within 30 days.
Updates to This Policy
We may update this policy from time to time. Material changes will be communicated by email or through a prominent notice on our site. The 'Last updated' date at the top reflects the most recent revision.